Customer Service

How To Order:

This is an e-commerce web site, complete with a shopping cart and check out. Once your order is placed you will receive a confirmation email within 24 hours. The order confirmation will contain your personal order details and your shipping date. Please allow in stock orders to ship within 2-3 days. Shipping times will vary based on your selected shipping method. You will be notified once your order ships.

Special Orders:

Special requests are welcome! If you have a favorite fragrance from EHARCOURTS that you don't see here, please let us know and we will be happy to accommadate you.

 

Order Cancellations:

Please be aware that we are a small company and all products are made in small batches to order. Upon receiving your order confirmation we will allow 24 hours to cancel your order. We will not grant cancellation after an order has shipped.

 Damaged Products:

If your order arrives damaged please call or email EHARCOURTS immediately. Damage must be reported within 24 hours of delivery. Please do not discard any of the original packaging.

Whole Sale Inquiries:

Whole sale inquiries are welcome. To receive further information, please contact eharcourts@mac.com